By placing an order with SpearPC, you agree to the following terms and conditions. These terms govern your use of our services and your purchase of any products through our website.
1. Pricing & Payments
- All prices are listed in Australian Dollars (AUD) and are subject to change without prior notice.
- Full payment is required before any order is dispatched.
- SpearPC reserves the right to cancel or refuse any order in the event of pricing errors or stock unavailability.
2. Shipping
- Customers are fully responsible for arranging and covering shipping or freight costs.
- Upon request, SpearPC can assist in organizing shipping through third-party carriers. Shipping quotes will be provided and must be paid before dispatch.
- SpearPC is not liable for any delays, losses, or damages incurred during shipping by third-party providers.
3. Returns & Replacements
- All sales are final — we do not accept returns for change of mind.
- Replacements are only offered for products that arrive damaged or defective, and must be reported within 7 days of delivery.
- Customers are responsible for returning the damaged item for inspection. If approved, SpearPC will ship a replacement item at no additional cost.
- Products showing signs of misuse, unauthorized modification, or shipping-related damage not caused by us will not be eligible for replacement.
4. Product Warranty
- Warranty terms may vary by product and are outlined on individual product pages.
- Warranties do not cover damage resulting from improper use, unauthorized repairs, or external events such as power surges.
5. Limitation of Liability
- SpearPC shall not be held liable for any indirect, incidental, or consequential damages arising from the use, misuse, or inability to use our products.
6. Intellectual Property
- All content, including logos, images, text, and product names, is the intellectual property of SpearPC and may not be used or reproduced without prior written consent.
7. Governing Law
- These terms are governed by the laws of Queensland, Australia.
- Any disputes shall be addressed in accordance with Australian consumer law and resolved within the appropriate legal jurisdiction.
If you have any questions about these terms, please contact us before placing an order.